Thank you for shopping with Metro Digital LLC. We value your business and strive to provide high-quality digital products that meet your needs. Please read our refund policy carefully before making a purchase.
- General Policy
Due to the nature of digital products, all sales are final. Once a digital product has been purchased and downloaded, it cannot be returned or refunded. This policy helps us protect our intellectual property and maintain the integrity of our offerings. - Non-Refundable Products
All digital products sold by Metro Digital LLC are non-refundable. This includes, but is not limited to:
- E-books
- Software downloads
- Online courses and educational materials
- Digital art and media files
- Exceptions
In rare cases, exceptions to this policy may be made under the following circumstances:
Technical Issues: If you encounter a technical problem that prevents you from accessing or using the product, please contact our support team within 7 days of purchase. Please attach the proof of the technical problem.We will work with you to resolve the issue or provide a replacement if necessary.
Defective Products: If the digital product is defective or corrupted, please contact us within 7 days of purchase. We will investigate the issue and may offer a replacement or other suitable remedy at our discretion. - Unauthorized Purchases
If you believe that your account has been used to make an unauthorized purchase, please contact our support team immediately. We will investigate the issue and take appropriate action, which may include reversing the unauthorized transaction. - Final Notes
By purchasing a digital product from Metro Digital LLC, you agree to this refund policy. We encourage you to review product descriptions and system requirements carefully before making a purchase. Our goal is to ensure that you are satisfied with your purchase and that it meets your expectations.
Thank you for choosing Metro Digital LLC. We appreciate your understanding and support.